THe Background

Owning some of the most recognizable lodging and resort brands globally, a diversified hospitality organization based out of Nevada was seeking to replace the legacy payment services used across their empire of hotels and entertainment companies.

The hospitality giant, focused on continuous improvements, aimed to implement new technology to enhance operational efficiencies and rebate income while optimizing, simplifying, and streamlining Accounts Payable (AP) processes.

The Solution

REPAY leveraged its vendor engagement strategies to address the hospitality company’s goals, conducting a comprehensive audit of their AP expense payments. This audit included a review to determine vendors’ preferred payment methods and identified payments often left unaddressed by similar providers.

Unlike the company’s bank, REPAY’s customizable solutions met vendors’ critical payment flow and efficiency criteria, significantly boosting the number of vendors enrolled to receive digital payments.

The Results

Offering a full suite of digital payment options, such as virtual cards and ACH, REPAY automated the company’s AP processes, relieving their teams of labor-intensive, paper-heavy payments. The hospitality company increased vendor payments from $30 million to over $100 million using virtual cards with REPAY, all while tripling their monthly rebates earned.