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Digital Solutions Reduce the Cost of Servicing

Collecting mortgage payments can often tax your resources and bottom line, especially when chasing down late or missing payments. Implement digital payment technology from REPAY to lower the cost of servicing and provide a simplified payment experience to borrowers.

Boost borrower experience

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Expand Payment Options

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Streamline Exception Management


Expanding your payment support capabilities beyond paper checks and ACH can enhance the customer experience and increase on-time payments. Debit cards offer a more convenient and secure way for customers to pay anywhere and anytime through our online portal, mobile app and IVR solutions, or digital wallets.

  • Expand payment options during month-end and grace periods
  • Increase the ability to resolve collection accounts
  • Reduce the need for wires or overnight payments from clients
  • Seamlessly integrate into existing servicing platforms

Benefits of REPAY

Traditional payment systems cost you precious time and negatively impact your bottom line. With a frictionless, centralized solution in place, you can save thousands by digitizing costly payment processes and gaining visibility and control over your funds.

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Processing paper checks from a lockbox can lead to exceptions that cost your business time and resources. Lower the cost of servicing with automated exception management capabilities through our PaymentIQ platform. We customize and set business rules to your preferences to conveniently filter overpayments and other exceptions to escrow, principal, loans in default and more.

  • Eliminate error-prone paper-based processes
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    Deliver faster posting times
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    Track every exception through end-to-end audit trails
  • Simplify trustee payment management in bankruptcy cases
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    Ensure disclosure and compliance requirements


The right messaging can increase on-time payments and create solid relationships with borrowers. Our in-house, on-demand design team can customize any document type, which can be printed and mailed to borrowers on your behalf while ensuring compliance with industry notification standards. From monthly statements to tax forms to hello/goodbye statements, our LIFT platform is a one-stop shop for communications and payments.


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Faster Fee Collection for Mortgage Origination

Originators need to qualify borrowers as quickly as possible. Implement ACH support into your LOS to collect payments for ancillary services and fees faster than ever.

  • Integrate ACH to your originator portal via API
  • Collect any fee type, including for credit reports and appraisals
  • Eliminate payment delays from paper checks
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Always-Available Customer Service

U.S.-based and available 24/7/365, our dedicated customer service team can assist you with every aspect of REPAY’s payment processing program.

  • Payment professionals assist with transactions, deposits, chargebacks, risk mitigation and billing
  • Expert advice on developing, printing and sending customized communications
  • PCI specialists provide guidance to help maintain compliance

Benefit from Faster, More Secure Payments

Digital payment technology evolves every day, and REPAY has the resources and expertise to keep you ahead of the changes. Rely on REPAY to simplify payments and manage the platform integrations for improved cash flow, streamlined internal processes and increased borrower satisfaction.

We invest in the industry and ensure our services are always up to national standards

Learn More About How Digitizing Payments Can Streamline the Borrower Expereince

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