Consumers prioritize convenience and speed when choosing a payment method.
- Convenience (34%)
- Speed (29%)
- Security (22%)
- Cost (3%)
Collect More Payments, without Added Hassle
Experience the benefits of a powerful all-in-one payment platform without the need to learn a new system or software. Implementation specialists set everything up for you, so with minimal effort, you can:
Boost cash flow
Enhance customer satisfaction
Reduce manual labor and data entry
Expedite workflow efficiency
Lower administrative and third-party costs
Reduce Delinquent Payments with More Convenient Options
Accept customers' preferred payment types and enable them to pay through any channel. Using the REPAY platform, customers can make frictionless payments using a debit card, ACH or cash anytime, anywhere, increasing on-time payments.
Interactive Voice Response
Speed up the time to revenue, increase on-time payments and reduce costs by accepting debit card payments. Too many customers relying on checks can lead to untimely processing and an increase in returned transactions, plus fees associated with them.
Integrates with your ARM system
Convenient debit cards with digital wallet support
Robust reporting for increased visibility and simplified reconciliation
Enhanced security and PCI compliance with tokenized card data
ARM rules and regulations are constantly changing, but that shouldn’t impact how you process payments. We have relationships with multiple proprietary sponsor banks so you can ensure a consistent payment experience when regulations change.
Seamless transfers between sponsor banks for peace of mind
Expertise in ARM and the strict regulations of the industry
Complete compliance through SOC 1 Type II, SOC 2 Type II, PCI DSS and HIPAA
Streamline the way you collect from customers with a single payment system that integrates directly into your ARM platform. Our technology makes the transition straightforward for you and your employees, requiring little training and optimizing workflows almost immediately.
Detailed transaction data automatically posts back to your core system to reduce manual data entry
24/7 live support from dedicated specialists
Realtime payment tracking increases visibility and improves exception management
Specialized Solutions for Healthcare Collections
Provide more flexible payment options for medical patients while increasing the collection of past due bills. Offering more ways to pay without placing extra demands on your staff and resources means you can help more people resolve their healthcare costs.
- Automated text alerts
- Online portal
- Accept debit card and ACH payments
- Secure and compliant
Ensure Compliance for Legal Collections
Legal collections can be complicated, but they don’t have to cause a compliance burden. Our payment experts enable agents to deliver proper payment disclosures and client requirements to reduce compliance exposure, no matter how you collect.
- Consumer-initiated payments eliminate costly and time-consuming Reg E requirements
- End-to-end security for any payment type, including checks
- Pop-up windows with counsel-approved and customizable scripts per payment type
- Audio capture of consumer verbal authorizations
Benefit from Faster, More Secure Payments
Digital payment technology evolves every day, and REPAY has the resources and expertise to keep you ahead of the changes. Rely on REPAY to simplify payments and manage the platform integrations for improved cash flow, streamlined internal processes and increased customer satisfaction.
Learn More on the Blog
One characteristic of collection agencies that complicate payment acceptance is the nature of their business. Not only are these agencies in a highly regulated industry, but they are also unfairly classified as a high-risk industry and lumped in with gambling, nutraceuticals, and cryptocurrency companies to name a few.
Customer demands and preferences are constantly changing. They value convenience and speed during the payment experience in today's fast-paced environment. As a business owner, it's essential to provide payment options that satisfy their wants and needs. Offering multiple payment options can expand your customer base while enhancing the customer experience.
Healthcare debt collection has been one of the most significant pain points to overcome for any healthcare practice. Without a successful collections system, paying for essentials to keep the practice running is impossible. There are several reasons why so many practices today are struggling to stay afloat and keep cash flowing.