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Make Members Matter More With Streamlined Payments

Bring member satisfaction to new heights with secure, frictionless digital payment solutions that integrate with your core system.

enable more on-time payments

improve member satisfaction

Reduce data entry errors or delays

INNOVATIVE TECHNOLOGY TO REDUCE DELInQUENT PAYMENTS

Using digital payment solutions makes it easier and more convenient for your members to pay, but it can be hard to find a solution that properly integrates with your core system without using annoying workarounds. 

REPAY’s omni-channel options integrate with your core system and improve member satisfaction and on-time payments. That means more funds flowing through your accounts without manual data entry errors or delays.

Omni-channel solutions: mobile, online, phone or text

Accept debit cards, ACH, checks, eCash and digital wallets

Make settlement deposits directly to your general ledger account

Text alerts with payment links encourage timely payments

Benefits of REPAY

Traditional payment systems cost you precious time and negatively impact your bottom line. With a frictionless, centralized solution in place, you can save thousands by digitizing costly payment processes and gaining visibility and control over your funds.

detailed view of person paying on phone using credit card

Increase on-time payments and improve the member experience by supporting how members prefer to pay.

  • text payment icon
    Online portals and Text Pay make it easy for members to access account information and make payments
  • recurring payments icon
    Accept one-time and recurring payments via debit card, credit card or ACH
  • token icon
    Payment methods can be saved so borrowers can quickly make future payments

Lenders using Instant Funding report up to a 25% increase in repeat business.

29% of members would switch credit unions to obtain more innovative products and services.

(source: PYMNTS.com)

Transaction volume increased by 23.5% once a digital wallet was used. 

Group of young confident businesspeople analyzing data

Custom Solutions Empower Your Credit Union

Partner with REPAY to stand out among other financial institutions and rethink how you do business. With advanced payment technology and tailored options that integrate with your core system, you can increase timely payments and reduce charge-offs. 

  • 24/7 customer support
  • Straightforward reporting platform
  • Compliance with PCI and FINRA
  • White-labeled tech to fit your brand and mission

FEATURED PAYMENT INTEGRATIONS

smiling, friendly, handsome, young male call center operator

Always-Available Customer Service

U.S.-based and available 24/7/365, our dedicated customer service team can assist you with every aspect of REPAY’s payment processing program.

  • Payment professionals assist with transactions, deposits, chargebacks, risk mitigation and billing
  • Expert advice on developing, printing and sending customized communications
  • PCI specialists provide guidance to help you maintain compliance

Benefit from Faster, More Secure Payments

Digital payment technology evolves every day, and REPAY has the resources and expertise to keep you ahead of the changes. Rely on REPAY to simplify payments and manage the platform integrations for improved cash flow, streamlined internal processes and increased member satisfaction.

Learn More on the Blog

REPAY Study Highlights Importance of Digital Payments When Choosing a Loan Provider

Payment digitization has transformed how businesses and consumers pay. Consumers, including borrowers, are looking for faster and more convenient payment options and are not afraid to seek out providers who offer their preferred payment technology.

READ MORE

What is Omni-Channel Payment Processing?

Customer demands and preferences are constantly changing. They value convenience and speed during the payment experience in today's fast-paced environment. As a business owner, it's essential to provide payment options that satisfy their wants and needs. Offering multiple payment options can expand your customer base while enhancing the customer experience. 

READ MORE

Mobile Payments for Credit Unions in 2022

Over the past few years, credit unions have been at a major disadvantage when it comes to attracting new members. Contactless payment technology quickly became the norm during the first few chaotic months of the pandemic, forcing many businesses, especially those in the financial sector, to scramble toward implementing this new technology.

READ MORE

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