Increase Customer Satisfaction with Convenient Digital Payments
Digital payment solutions make it easier and more convenient for customers to pay their loans, but it can be hard to find a payment partner who offers dedicated service and reliable technology while also being scalable for future business growth.
REPAY understands the needs of the banking and financial institution industry. Our omni-channel platform integrates into your existing LMS to improve customer satisfaction and on-time payments. That means a more consistent flow of funds with fewer manual data entry errors.
Omni-channel solutions: mobile, online, phone or text
Accept debit cards, ACH, checks and digital wallets
Access realtime reporting and reconciliation dashboards
Text alerts with payment links encourage timely payments
Benefits of REPAY
Traditional payment systems cost you precious time and negatively impact your bottom line. With a frictionless, centralized solution in place, you can save thousands by digitizing costly payment processes and gaining visibility and control over your funds.
Offering payment convenience doesn’t have to be complicated or expensive. Increase on-time payments and improve the customer experience by supporting how they prefer to pay their loans.
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24/7 online portals and Text Pay make it easy for customers to access account information and make payments
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One-time and recurring payment acceptance via debit card, ACH or digital wallet
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Payment methods can be saved so customers can quickly make future payments
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Tokenized card data and enhanced security measures simplify PCI compliance
Streamline the way you manage payments with a single payment system that integrates easily into your LMS. Our technology makes the transition straightforward for you and your employees. There is no disruption to current processes during implemenation and our platform is scalable for future development.
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Access robust reporting for increased visibility and simplified reconciliation
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Self-serve solutions reduce assistance needed from live agents and support representatives
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Platform flexibility accommodates future business growth without requiring additional resources
U.S.-based and available 24/7/365, our dedicated customer service team and expert technologists can assist you with every aspect of REPAY’s payment processing program, from implementation to ongoing support.
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Payment professionals help with transactions, deposits, chargebacks, risk mitigation and billing
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Implementation team walks banks and financial institutions through every step
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PCI specialists provide guidance to help you maintain compliance
Read how our online portal enables self-service payments for a credit union and its members without extra resources.
Benefit from Faster, More Secure Payments
Digital payment technology evolves every day, and REPAY has the resources and expertise to keep you ahead of the changes. Rely on REPAY to simplify payments and manage the platform integrations for improved cash flow, streamlined internal processes and increased customer satisfaction.
Learn More on the Blog
REPAY Study Highlights Importance of Digital Payments When Choosing a Loan Provider
Payment digitization has transformed how businesses and consumers pay. Consumers, including borrowers, are looking for faster and more convenient payment options and are not afraid to seek out providers who offer their preferred payment technology.
What is Omni-Channel Payment Processing?
Customer demands and preferences are constantly changing. They value convenience and speed during the payment experience in today's fast-paced environment. As a business owner, it's essential to provide payment options that satisfy their wants and needs. Offering multiple payment options can expand your customer base while enhancing the customer experience.
Mobile Payments for Credit Unions in 2022
Over the past few years, credit unions have been at a major disadvantage when it comes to attracting new members. Contactless payment technology quickly became the norm during the first few chaotic months of the pandemic, forcing many businesses, especially those in the financial sector, to scramble toward implementing this new technology.