INCREASE ON-TIME PAYMENTS
LOWER CUSTOMER SERVICE EXPENSES
LIMIT AGENT ACCESS TO SENSITIVE DATA
Self-Service Options Enhance The Experience
With Pay-by-Link, your agents control when payments are scheduled so customers can avoid missing a payment. Agents generate a payment link and either text or email it to your customers, allowing them to follow it to pay outstanding balances securely from anywhere without agent assistance.
Pay-By-Link can also be used to fund borrowers faster using Instant Funding. You send the link and they enter their debit card information on their own to increase security of the disbursement process.
Fewer Clicks for faster payments
Customers follow the link from a computer or smart device to pay from anywhere using a debit card, credit card, ACH, eCash or digital wallet.
Send a payment link directly using the customer’s preferred contact method - email address or phone number
Customer clicks on the link and is transported to your payment page
Customer follows prompts to complete payment
COMMIT TO TOTAL PAYMENT CONVENIENCE
Pay-By-Link integrates into your existing management platform for payment reconciliation and transaction tracking across all channels from a single place. Easily track payment links to see when messages are delivered and opened.
And because we realize how valuable customers’ time is, we support a longer activity window for when they cannot get to the payment link immediately.