When it comes to hiring employees at a collection agency, a recent ACA International survey showed that collection agencies are looking for several specific characteristics and skills in potential candidates.

Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) have become a popular and effective way for consumers to manager healthcare expenses. As a healthcare collection firm, you want to be able to accept FSA and HSA cards. This capability provides flexible options for the patient and increases collection activity for providers and their agencies.