2020 was a year filled with disruption. Businesses everywhere needed to adapt to shutdowns, shift their operations to a remote workforce, and rethink long-standing business processes. From new standards in customer experience to new technologies to sweeping industry change. The payment industry was no exception.
There were many ways the B2B and B2C businesses adapted to the “New Normal” this last year. The question remains – which of the many 2020 payment trends we identified last year are making the jump...
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